Returns & Exchanges

At DeoDap, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, you can return or exchange eligible items within 7 days of delivery.

Return Process

  • 1.
    Initiate Request

    Log in to your DeoDap account and navigate to the 'My Orders' section to select the items you wish to return and submit a request.

  • 2.
    Quality Inspection

    Once your request is approved, ensure the product is in its original packaging with all tags intact for our team to verify the condition.

  • 3.
    Pickup and Shipping

    Our courier partner will arrive at your doorstep within 48 hours to collect the parcel; please ensure you receive a pickup confirmation receipt.

  • 4.
    Refund Processing

    After the returned item passes our quality check at the warehouse, your refund will be credited to your original payment method within 5-7 business days.